Report an Issue

Thank you for contacting BriteX. If you are experiencing any issue with our platform or services, please complete this form with accurate information. Our support team will review your request and respond as soon as possible.

Note: Please do not share your password, OTP, private keys, recovery phrases, or any other confidential authentication information.

CONTACT INFORMATION (REQUIRED)

Name:

Reg. Mail Address:

Reg. Mobile No.:

BriteX User ID/ User Name:

ISSUE DETAILS (REQUIRED)

Category Of Issue: -- Select Category -- Account Registration Login Issue KYC Verification Wallet Deposit Wallet Withdrawal Trading Staking Commodity Purchase Rewards Payment Issue Profile Update Security Concern Technical Bug Other

DESCRIBE YOUR ISSUE (REQUIRED)

DATE (REQUIRED) & TIME OF THE ISSUE

Date : (Calendar, Not more than 30 Days)

Time:

TRANSACTION ID / ORDER ID / WALLET ADDRESS (IF APPLICABLE)

SUPPORTING DOCUMENTS

Upload Screenshot(s) or Supporting Document(s)

DECLARATION

I confirm that the information provided is true and accurate to the best of my knowledge.

I understand that BriteX will never ask for my password, OTP, PIN, recovery phrase, or private keys.

SUBMIT ISSUE